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How a Call Center Can Bring Value to a One Man Shop
Some Benefits of Having a Call Center for Your One Man Shop Are:
Imagine you are a gardener and you just received a call to go to someone’s house. Over the phone, you have discussed the pricing and also the time it will take to do that person’s garden. You both agree that you will be paid a certain amount for 3 hours of work. Once you get there, you started to work and everything was going as planned. However, you suddenly received a phone call. The call was from someone who read your ad in the newspaper and he is trying to book you. Since you took the call, you ended up working more than 3 hours. However, since you agreed to the price, you only got paid for a 3-hour rate.
Obviously, this situation is not good for your business. Now, imagine if you had a call center. You can direct your potential customers to a dedicated phone number and our team at Leadhustler will answer all phone calls for you. We will take note of all incoming calls and write you a report so you can follow up later.
So, are you ready to improve your business operation and grow your business? Get a call center service from Leadhustler now!
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Here is in summary of how a call center would improve this “one man shop”:
Let’s face it, no one likes answering machines or phone trees. You can give your “one man shop” a big company feel by having a live person answer the phone during business hours. Having calls go to your assistant, you’ll never miss a valuable incoming call again.
The assistant can schedule appointments for you and answer questions while you are busy.
The assistant can call to confirm your schedule so you don’t need to drive out to an “no show” appointment, saving time, money, and the basic wear on your vehicle.
Once you complete a job, your representative can call back and thank the customer for their business and ask for a referrals.
You can have your assistant do outbound calls to generate leads for your business!
Your assistant can send out emails and call current or past customers about promotions or events.
Or you may customize the duties of your assistant. If it can be done over the phone, we can do it!
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