We just wanted to give you important information on how our exclusive telemarketing home security leads and live transfers leads are made and how our system works. This will not only help you get the most out of the program but allows you to hit the ground running so we can be the best lead vendor you have ever used before and you will get the highest return on your marketing investment with our company.
How our Exclusive Leads/ Live transfers are generated:
All of our leads are created using telemarketing in how they are produced in the area of your choice (State, city, SCF, town, or by zip code).
The Best Home Security Leads
We buy raw call list and can contact residential owners to call on your behalf.
All of our Home Security leads are 100% exclusiveleads/ live call transfers which are made for you. We even can use your companies name and can let owner know your rep by full name from your company will be calling or meeting with them. This enhances the lead by building additional rapport.
We generate interest and gather all the necessary information in order for you to know the address of the home/business and the home owner name and collect the pre-agreed upon information in the preapproved script.
All of our leads are audio recorded so they can not only be check and verified by our quality control team before they are sent to you but are also available to you for review as well if there ever is a problem or discrepancy on a call.
How we get you the leads and live transfers:
Depending on whether you ordered leads or live transfers that will dictate the manner in how we get them to you. We can send you the telemarketing leads in a wide variety of formats: regular email format, Microsoft outlook calendar, Google calendar, word doc, etc. Any of the systems will allow us to get you the leads in near real time! If your order is 100 leads or more we can also work with you on your preferred CRM/lead management software. You would need to provide us any needed software at your expense for this service for seamless integration with your preferred system.
For live call transfers we will connect the call to the pre-agreed upon number.
Home Security Leads options:
Live Call Transfers – We generate interested residential home owner and make sure they meet the qualifications and then get them to you on the spot instantly via live transfer of the call. This option is for clients that want to have the ability to talk to the interested customer immediately and allows you to set up either an immediate meeting or to do your own scheduling.
It’s important to note if you select this option and do not answer your phone or if you are out of service area you are still charged for every live transfer regardless if you answer the phone or not. We will then send the client info to you and address to then call them back for a time.
Exclusive Telemarketing Leads – We run the approved script and generates interest and talk with the home/business owner. We get the exact address and contact info for where to go and confirm they are the owner and collect the necessary information. Our leads are exclusive to you and we can use both your company name in the script and even list the reps full name of who will be calling them back. All leads are delivered after they pass our quality control team and then are sent directly to you.
Shared Leads – This lead option allows you to still get the high quality of telemarketing leads but at a lower cost. Shared leads are our most affordable option as the lead is not exclusive and can be sold up to two different buyers. Our shared leads typically are generated when a live call transfer doesn’t meet the required call time. All shared leads have complete details and are audio recorded. There are no replacements on shared lead program.
Lead order minimums and other options:
Due to the complete proven success of this marketing method we do have a minimum number of appointments/live transfers you must take on the initial purchase. All of our services are prepaid.
Minimum first time buyer lead order -Our minimum “try before you buy lead package” is 25 live transfers/ exclusive leads.
Standard orders- After you have made your first order our returning client minimum lead order is 50 appointment/Live transfers.
Rent the entire call center– This is a popular option by some of our bigger budget clients who prefer to take a massive market share of a storm and to buy all the leads to guarantee a huge profit and thus reduce competition from other companies using this highly effective method of getting clients. In order to rent the floor you need to be able to accommodate around 200 plus appointments in a week. If you can’t handle that large of a volume of inspections please do not consider this option. The first person who gets the money in our account gets the floor. Late arriving money will be returned or can be used for the next available opening. WE ONLY ACCEPT BANK WIRES FOR THIS OPTION.
ADD YOUR OWN CALLER ID– We are calling thousands of home owners on your behalf to get you appointments and live transfers. Many people are either not at home or we get voicemail. By adding your office or cell phone to our caller ID your number will be showing up on every call we make. What’s so important about having your number showing up? Every person who calls you back is a potential inbound lead that you can close on the spot and it didn’t cost you anything but a preset fee based on your lead order size. The better you are at closing the more money you can make with this valuable feature.
Lead replacement policy:
We have been making home security leads for some time and our process is by designed to be high quality by utilizing a careful screening process of listening to the recorded call and reviewing them. We don’t send you leads that don’t meet the established criteria. Our average lead return rate is 5%. We realize there are unusual circumstances that can arise which will be looked at case by case. After submission for review we handle all the replacements at the conclusion of the preset order for replacement.
Here are the returnable leads criteria for leads replacement:
Unable to reach the person/ bad phone number-we will retry to contact and if we can’t we will replace the lead. If we can we will send it back to you with the audio tape or the corrected number
The lead is not in the pre-agreed upon geographical area city, town, SCF code, Zip code
For Live Transfer:
The call did not reach the 60 second time connection time.
We also do not replace leads if the lead is a previous client of yours or of your organization as we have no control or prior knowledge of this information. We simply produce Home security Leads / Live transfer of people that have interest in obtaining information on home security systems.
All of the leads we send to our clients we let them know you by name or a local rep per your request will be calling them back and they on tape must agree to that call back. If they don’t agree to the call back we won’t consider it a lead and they will not be sent to you.
That being said we can’t control anything beyond what happened on our call if you call the client and say they aren’t interested or don’t want the home security system we can’t replace these leads. You can obtain tape on any lead we produce for you per your request.
When requesting a credit please note we replace the ones that qualify for replacement at the end of the order as to not interrupt the process or make it confusing. Simple send in the lead with the name and reason to the same email that we are you sending you the leads from and we will review and re-listen to the tape and decide on the replacement of the lead based on the established criteria listed in this agreement.
REGARDLESS OF PAYMENT METHOD ALL CAMPAIGNS ARE PREPAID NO LEADS OR LIVE TRANSFERS ARE SENT TILL PAYMENT IS RECEIVED AND CLEARED THE FASTER WE GET PAYMENT THE FASTER YOU MAKE MONEY. CREDIT CARD FEES ARE BUILT IN AND ARE PAID BY THE CUSTOMER.
Bitcoin– Since all campaigns are prepaid the value the day the contract is signed and payment is made will determine the number of bitcoin’s it will take to cover the campaign. The prices are pegged against the valuation to the US dollar.
Credit card/Debit– We can accept credit card via over the phone or on our credit card authorization form. We accept Visa, MasterCard and Discover both credit and debit cards. On orders bigger than 50 appointments or live transfers you need to send money via bank wire.
PayPal– Clients wanting to pay with American Express can pay for the services via PayPal with or without an established PayPal account. Clients can also transfer funds if available in their PayPal account to us as well but must pay the fee on their end.
Bank Wire- Clients typically use this option if they are renting the entire call center for the day. This is also an option for any size order as well. ALL ORDERS OF 50 OR MORE ARE REQUIRED TO SEND MONEY VIA BANK WIRE.
Direct deposit in our bank- We currently accept checks, cash brought to any Wells Fargo bank for fast payments. Account numbers will be given to you if you elect to do this option at time of payment.
Lead order review information:
Start date: When you want the sooner the better as people want to get back to normal life as fast as possible
Geographical area to call: You can choose (City, Town, zip code)
Lead amount: 25-unlimited
Price per lead:
Call Data: We use scrub data from several different list companies. We can also use a client’s data at an additional cost per lead due to not knowing the quality or how old the data is when it is given to us to call. If you want us to use your data it must be in either excel or csv. file.
We look forward to working with our clients for as long as they are in the business and want to be your “go to” source for quality home security leads. We do our best to deliver you a sell-able lead every time. We know that this business relationship must be that of a win/win for both parties in that if you can’t sell with our leads you can’t buy our leads. Thanks for reading this important information we look forward to a long mutually beneficial business relationship.